Alamo Restaurant & Theater Managers assist the GM in running the day-to-day operations of our venues. They oversee all manner of operations including but not limited to teammate development, quality assurance, event execution, scheduling, ordering, inventory, facilities maintenance, production, and most importantly supporting the team’s & guest’s experience. They are seasoned restaurant and theater managers with a deep passion for creating experiences and amazing environments in which their teams may thrive. They work hard, play hard, and keep our Mission, Vision, and Core Values at the center of everything they do. Core Role Responsibilities include growing revenue and controlling costs, managing COGs and vendor relationships, reporting to GM, assisting in inventory process, executing action items from P&L and OER analysis, optimizing guest experience by upholding standards, leading service and front-of-house team, handling patron complaints, monitoring feedback, ensuring operational and safety protocols, and maintaining facility standards. They also lead their team by developing key leaders, tracking performance, coaching, and celebrating successes. Qualifications include proven leadership and motivational skills, professional appearance, accountability, previous management experience in hospitality, restaurant or entertainment, basic computer knowledge, strong communication skills, problem-solving capabilities, guest relations experience, and adaptability. Physical requirements include light lifting up to 50 lbs, standing for extended periods, walking stairs frequently, operating POS devices, and comfort in kitchen environments with exposure to heat, steam, fire, and noise.
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