Field Service Engineer Bioprocess Job at Eppendorf, Minneapolis, MN

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  • Eppendorf
  • Minneapolis, MN

Job Description

Your challenges Perform service efficiently and effectively on instruments and equipment as requested or initiated. This includes, but is not limited to, installation, operator training, preventive maintenance, testing, inspecting, troubleshooting, adjustments, calibrations, alignments, and part replacement. Adhere to service manuals, technical procedures, and directions while properly documenting and managing work activities, billing, and quality documents in-house, on-site at customer facilities, or over the phone as required. Participate in generating cross-selling leads to sales colleagues to promote sales growth. Establish and maintain a high degree of technical knowledge pertaining to service activities described. Create a high level of customer satisfaction through exhibiting both excellent technical and customer skills. Routinely require extensive or overnight travel on short notice within or sometimes beyond the defined territory or routine business hours to support customer and/or ENA and Eppendorf Service needs. Be responsible for inventory management of spare parts. Maintain and re-order suitable inventory and comply with all the company's inventory control policies, procedures, rules, and regulations. Ensure proper care of company tools, equipment, and all other assigned assets. Your expertise Associate degree (A.A.) or equivalent from a two-year college or technical school, or equivalent military training, and three to five years related experience and/or training. Valid drivers license required. Must maintain a good driving record. Your benefits at Eppendorf Compensation: $75k-$85k base annually Comprehensive bonus and commission structure Company vehicle, gas card, liability insurance Competitive total rewards package including health, financial, and education benefits #J-18808-Ljbffr Eppendorf

Job Tags

Night shift,

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