Job Description

At Urbana we are passionate about improving lives by helping people get the most out of cannabis. We are looking for people who take pride in providing exceptional customer service and ensuring that everyone feels welcome in our stores and lounges.

We provide continuous cannabis education and are looking for team members who are curious about the science of cannabis. We are committed to our culture of learning and sharing what we learn with our customers and each other.

We are one of the fastest growing dispensaries in California and we're looking for team members who want to grow with us.

Urbana was voted one most beautiful cannabis dispensaries in America, a top-10 dispensary in Northern California and “One the best dispensaries to visit with your Mom” (which says a lot about our service and style).

We have Consultants instead of Budtenders because we are committed to connecting with each customer, understanding what they want to get from cannabis and making recommendations based on our knowledge and experience. Importantly, we are always looking for Retail Consultants with great cannabis knowledge to be leaders on our team!

Urbana Consultants work closely with our skilled managers to continually expand their knowledge about cannabis and make every shift a new learning experience.

If you love helping, being part of a fun, smart and committed team, and are committed to customer service we would love to meet you.

Applications submitted through the City of San Francisco Workforce Development site have priority consideration:

You can also apply directly through our Careers Website at

Skills & Requirements

• Age 21 or over
• A sincere interest in learning about the science of cannabis and the industry
• Professional and personable
• Positive, can-do attitude, solution-based thinker, organized and results-driven
• A genuine interest in helping people
• Previous experience with retail/hospitality point of sale systems and cash handling
• High school diploma or GED equivalent
• Willing to work days and weekends with a flexible work schedule
• Ability to lift bins of inventory, bend and stand for extended periods of time
• Must be computer friendly: Microsoft Word/Excel experience a required
• Strong communication skills
• 1-2 years previous experience as a Consultant/Budtender in a busy cannabis dispensary or 1-2 years previous experience in hospitality or retail banking
• May be required to occasionally provide coverage at the front door
• Team player, willing to do everything to support your co-workers and customers

We offer flexible schedules and one of the best compensation packages in the fast-growing cannabis industry:

• Competitive hourly wages . . . we are paying +$2 above starting wage for your knowledge and experience!
• Health, dental, vision and life insurance benefits for full-time workers
• Employee discounts
• Paid vacation
• Family leave
• Training and continuing cannabis and customer service education
• Group social activities
• Semi-annual performance reviews
• Opportunity to grow with our expanding business

Recruiting and employment services for Urbana are provided by Good Living Services, Inc., an equal opportunity employer that conducts a routine background check on all applicants after making a conditional offer of employment. Benefits are subject to change and employer-sponsored insurance benefits are offered to full-time employees that have met the waiting period requirements of each applicable insurance carrier. We proudly support the San Francisco Equity Program. If you meet the criteria as an equity applicant at please inform us in your cover letter for priority processing.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Urbana is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

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